3 sizes available - small, medium, large PLEASE SPECIFY SIZE WHEN ORDERING

We currently use Australia Post for Australian and International shipping. All deliveries are recorded and must be signed for. See the outline of shipping costs below: Within Australia: Registered Post AU$6 Includes: insurance (up to AU$100), tracking, signed for delivery Estimated delivery time: 1-7 business days from date of sending International: NZ Registered AU$15 Includes: signed for delivery Estimated delivery time: 3-10 business days from date of sending You are responsible for any additional taxes charged at point of entry to your country. Business days are Monday to Friday excluding public holidays. We cannot accept responsibility for delays in delivery due to unforeseen circumstances such as natural disaster, strikes, transport complications

You must notify the RUBY OLIVE returns department and obtain a Returns Authorisation Number within 7 days of accepting delivery of the product and arrange return of the product within 7 days after notification. returns@rubyolive.com.au All items to be returned must be packaged safely and clearly marked as follows: RUBY OLIVE Returns Department PO BOX 1694 Carindale Brisbane QLD 4152 Australia Any item returned must have a Returns Authorisation Number and proof of purchase (copy of invoice or email confirmation). You must return the product in original condition with the original tickets attached. You are responsible for arranging any insurance and for the cost of the delivery of the returned product. Shipping and handling charges for returned products are non-refundable unless we have made a shipping error. Exchanges are only possible if the item is available. No Refund or exchange given on earrings for hygiene reasons. Upon receipt of returned goods, RUBY OLIVE reserves the right to deny refund or exchange if the product/s does not meet return policy requirements. The return/exchange of product bought on the RUBY OLIVE website may not be made to a RUBY OLIVE stockist and product bought in RUBY OLIVE stockists cannot be returned/exchanged on the RUBY OLIVE website.